You might be aware that we’ve run a few customer events this year; either because you attended one of them or because you’ve read previous blog posts on the subject. Now that we’ve had time to reflect on the feedback that we have had from these events, one thing that has become clear is that many of our customers are not getting the most out of their online catalogue.
That’s why we’ve put together a new consultancy package, one that will help you get more from your Arena.
Either in the Axiell Academy in Nottingham, or at your library, our consultant will go through your Arena site with you, highlighting how it can be improved. We’ll look at:
- Usability and the user experience
- Workflows within Arena
- An evaluation of unused features on your site
- Demonstrations of new features and functionality
How will this help you?
Following the session your consultant will write a report detailing the findings, making some recommendations for how your Arena site can be improved. Our objective is to make your Arena site work more efficiently and effectively. We can help you improve the accessibility and reach of your content, improve the user experience, and ultimately improve a number of key online metrics.