Mobile phones and smartphones are now a popular way to access the Internet, making it essential for libraries to provide mobile access to the library catalogue and other library-related activities. Technology and business solutions specialist for UK public libraries and archives, Axiell, is developing new software which will allow library patrons to visit libraries online via their iPhone or Android-based device.

Axiell conceived the application in conjunction with BridgeIT, a Danish mobile software development specialist. BridgeIT has particular expertise in the field of mobile solutions, with emphasis on development for several mobile platforms simultaneously.

In the library sector patrons will be able to search the library’s catalogue, receive updates on the items they borrowed and return dates, and to check whether they have any reservations or fines. The new technology interacts seamlessly with Axiell Arena, the 24-hour virtual library portal that keeps track of patrons’ interests.

The UK market will have access to the application in the second quarter of this year.

Jim Burton, managing director of Axiell UK says, “We are very pleased to be able to announce our world-leading application which provides both iPhone and Android access to library information and interactive functions. This makes Axiell the first supplier in the world to offer a mobile solution for both smartphone types. Patrons will be able to use Axiell Arena via our mobile application to open the door to the virtual library, regardless of time and place. This places libraries at the cutting edge of technological development, enables them to offer a raft of new services and creates a platform for reaching new patrons.”

Denmark’s Gladsaxe Libraries has already signed up to the new technology.

Development manager at Gladsaxe Libraries, Esben Fjord, adds, “Libraries have been discussing the potential for incorporating mobile technologies into the library’s virtual offers for many years now. The new and advanced smartphones, such as the iPhone, set the scene for completely new and exciting approaches and ways of using the libraries' data. We in Gladsaxe are really pleased to be part of this development which brings a completely new and mobile communication platform into play at the library.”

We are pleased to announce that details of our 2010 Training Event Programme are now available. Please see the link below for our downloadable brochure giving an overview of the subjects covered, dates and pricing.

Axiell Training Event Programme 2010

OpenGalaxy Circulation Sysparams

Our first event planned covers OpenGalaxy Circulation SysParams. This training is designed for OpenGalaxy System Managers who are responsible for the set-up and maintenance of Circulation system parameters (excluding SLS and Cash Management), or people who are familiar with OpenGalaxy Circulation and want a detailed understanding of how Circulation is configured.

It provides in-depth, hands-on training on the Circulation system options and system parameters, focusing on what needs to be set up when adding new Branches, Borrower and Item Categories, Borrower and Item Statuses, Loan Periods, Fine and Hire Charges and so on.

Duration:
1 Day

Venue:
Nottingham

Date:
16 March 2010

Axiell Library Group has decided to support the survivors after the terrible earthquake in Haiti that struck on January 12.
As company we find it important to express our sorrow of the massive destructions which has hit Haiti and has claimed the lives of thousands of people.
The surviving Haitian population desperately needs contribution for medical aid, tents, clean water, food – basically everything. Therefore Axiell as company has decided to contribute a monetary donation to Red Cross, who together with other NGO´s do an extremely important job for the survivors.

Thank you to all customers who have participated in our latest survey. We value your comments and appreciate your effort and commitment in helping us to improve our service to you.

The responses to each of the 4 survey groups are as follows:-

The answers to the questions and also the comments included by customers as part of the survey have given us valuable information and the areas highlighted will be included in our continuous improvement plan.

We note that we have improved our performance as a strategic partner but still have some work to do in the area of Support; particularly speed of response and communication. One specific area which will be addressed is our handling of Requests for Enhancement.

Jackie Collins
Support Delivery Manager