Real cost savings in the library management system can come from improving the architecture of the whole system. This can be done through Axiell’s Software as a Service solution (SaaS), where Axiell hosts the OpenGalaxy library management system and takes over responsibility for upgrades to hardware, updating, backup, and hosting activities. The software is delivered over the Internet for both staff and the public, resulting in significant savings in local hardware and administration costs.
The emergence of SaaS is a fast-growing phenomenon across all types of technology-dependent industries. It is cost effective, more flexible, and delivers significant benefits over traditional software installations, with few downsides. This can result in total cost of ownership savings of up to 50 percent. Axiell offers professional hosting facilities with remote access to a full range of staff and public functions.
This service provides end-to-end managed care for all types and sizes of libraries and includes everything you need to provide your users with the latest library services they need including:
- Dedicated server capacity, including all server resources -- CPU, memory, disk, server-side networking, etc.
- Server virtualisation providing high levels of redundancy and failover, as well as reducing energy costs
- All future server capacity provided, without future additional cost. If more performance is required based on OpenGalaxy enhancements, servers will be upgraded or replaced
- All systems have redundant high-bandwidth internet capacity
- All production server components are redundant; CPU, memory, disks, networking cards, switches, and internet connections
- Application backups are performed daily to disk and tape with weekly off-site storage of monthly/weekly media archives
- Systems are managed and monitored proactively. Systems notify Axiell administrators of performance, free disk space, free memory, network errors or degradation
- Systems are actively monitored for security and regularly patched to the latest OS security and stability releases
- All systems are protected via firewalls with active intrusion prevention and other security measures
- Upgrades are scheduled by the site but performed by Axiell consultants
- Full SSL encryption over HTTPS to provide secure access to the system
