As the leading supplier of IT systems to public libraries, we know that having reliable technology in place means that the service runs smoothly. We offer a range of packages to help support the running of the library’s infrastructure, systems operated by staff and patrons, so that service is not disrupted.
The People’s Network of public access computers has become an integral part of the modern library and Axiell provide a service to manage the software, security and updates of these PCs, so that the public aren’t without access to this much needed resource.
Library staff can also benefit from our Infrastructure Services, as we provide support for the Solaris operating system, upon which many library systems are run. This helps minimise downtime, so that library staff can get on with their work disruption-free.
Axiell will install all the software required to run the network of public computers within the library, manage security and updates and provide support for all faults on machines running Axiell installed system image.
Axiell’s Solaris Support Service covers errors in Solaris Operating System as well as proactive maintenance and patching to ensure optimal operation.
Engineers will monitor CPU performance in order to avoid potential issues and the service will include a report making recommendations for improvements.