As part of our services catalogue, Axiell can help library staff notify patrons and retrieve loaned items. Through our Notice Production Service, Axiell will manage and maintain the sending of Pre-Overdue, Overdue and Item Available notices to library members, saving library staff time on back office work.
The notices can be delivered through a range of media (post, email or SMS text message). Implementation can optionally include conversion of notification method for borrowers to ensure the most cost efficient delivery method.
Axiell Notice Production service ensures your patrons receive notices in a timely manner and in a medium they are more responsive to, i.e. e-mail and SMS. The service also saves staff time by producing and sending letters, for less than the cost of a second class stamp.
This service explicitly covers Pre-Overdues, Overdues and Item Available Notices.