Developed in collaboration with customers, Axiell SelfLib provides libraries with a simple, flexible solution for item issues and returns
We are delighted to announce that Axiell SelfLib is now available!
SelfLib is a simple self-issue web-app that runs on any tablet. With SelfLib, libraries can offer patrons a simple check-in/check-out functionality from anywhere in the library, including viewing and renewing loans and emailing receipts. SelfLib also offers the option of contactless payments of fines and charges.
Axiell SelfLib has been developed in close collaboration with customers. From concept to launch, customers have been at the heart of the journey. As such, the solution reflects the needs of libraries to provide a more efficient and sustainable approach to library management.
The software is simple and intuitive, meaning that anyone can use it, even first-time users will know what to do. Additionally, setting up the software takes just minutes, saving staff valuable time. And because updates happen automatically, libraries can rest assured you will always have the latest version.
Now, self-issue points can be placed anywhere in the library near a power outlet and with a wireless internet connection.
The solution, which has been trialled by customers in the UK and was first introduced at the Axiell European User Conference, is it now available in the UK.
Ann Melaerts, Vice President/Business Area Director Public Library at Axiell, comments:
“The ongoing challenges faced by Library Managers mean that there is a need for more sustainable and scalable solutions. Working closely with customers has helped us better understand these challenges and work quickly to provide a solution. From first discussions with customers at our regional User Group meeting, through a customer workshop to define the scope of the solution and then introduction at last year’s User Conference. This represents the way in which Axiell is now working, with the customer central to the process of creating solutions to real problems.”
Video: Esther Gregory, Virtual Library Manager – Customer Driven Innovation